AI for
Customer services

Modern LLMs make genuinely automated customer service a reality. Combining customer-centric personality with a wealth of company data and knowledge, next generation AI support can scale your business and streamline costs.

CRM + AI

Real-time, scalable, and highly efficient customer support with AI-powered solutions that offer unparalleled service and personalised experiences.

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Digital customer

assistants

Isn’t it crazy that shops are full of assistants to help customers but websites don’t have any helpers at all!? Well that’s coming to an end.

Kyan creates advanced AI chatbots that behave as digital customer assistants. These support agents can exist on the web, in apps, in social channels and even offline, seamlessly integrating powerful assistive avatars into your digital marketing strategy, and giving your digital environments professional level of service that will delight users.

The interaction with modern chatbots is now much more human. Not restricted to text messaging, you can now have voice interactions with video avatars to give your customers a familiar service experience.

And through integration with modern LLMs, chatbots are much smarter than they used to be. The bots can be trained on waves of documentation, FAQs and prior customer interactions to create surprisingly accurate and responsive interactions. Assistants can even integrate with your product database to address customer queries on specific product details to aid the sales process.

AI assistants

for retail

AI-driven customer assistants  can also live offline and appear in retail or event scenarios to create next-generation retail experiences. Video assistants can be tied to product inventory to create best-in-class assistive tech for retail use cases.

“We're no longer teaching people how to communicate with systems, we're teaching systems to communicate with people”

AI healthcare chatbots & companions

Modern healthcare is becoming more patient-centric every day.

Airo works with pharma and health clients to create AI companions that facilitate patient engagement.

Simple chat-based bots that can help patients understand and monitor conditions and afflictions, aiding them with answers to questions, reminders, drug adherence and more.

We also build bots that facilitate early patient onboarding, such as appointment scheduling, service delivery and enrolment in clinical trials.